Frequently Asked Questions

Why should I consider a holistic approach over conventional medicine?

Choosing between conventional and holistic medicine is a personal decision. Many find conventional treatments effective and cost-efficient, particularly for acute conditions. However, if you’re dealing with a chronic dermatological issue and haven’t seen the results you desire, or if you prefer to avoid steroids, antibiotics, or biologic drugs, it might be time to explore a more natural and holistic approach. East West Dermatology offers an alternative path that focuses on treating the root causes of your skin condition, not just the symptoms.
  • Extended First Visit (includes lab reviews if ordered and a video course): $300
  • 30-Minute Follow-Up Visit: $125
  • Gut Microbiome Testing: $321 for stool test and $280 for Organic Acid Test (urine); $601 total
  • Supplements and Topicals: Estimate $100-$200 per month (varies by patient and treatment plan)
  • Botanical Herbal Medicine: Estimate $300 per month (varies by patient and Treatment Plan)
  • No Show/Late Cancellation Fee: $150 (appointments must be canceled with at least 24 business hours notice to avoid this fee)
A brief, complimentary consultation allows us to determine if our holistic dermatology approach is right for your specific condition. Some skin issues are better addressed with conventional treatments covered by insurance, and we want to ensure you receive the best care possible without unnecessary out-of pocket expenses. Please note that this consultation is not a medical visit, and no medical advice will be provided until you are an established patient.

The first appointment is a comprehensive new patient visit that lasts 60 minutes. All appointments are currently conducted via telemedicine for your convenience and safety.

Follow-up appointments are typically 30 minutes long and are scheduled approximately 2 weeks after your initial visit. During these sessions, we’ll review your progress, adjust your treatment plan as needed, and discuss any lab results. Ongoing follow-ups are generally every 1 month, though this may vary based on your individual needs.

The duration of treatment varies depending on the complexity of your condition. Our goal is to help you achieve optimal health as efficiently as possible, so you won’t need continued care. However, every patient’s journey is unique, and treatment times can vary.
East West Dermatology does not bill insurance companies and does not participate in Medicare or Medicaid. In some cases, Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) may be used for our services. Payment is required at the time of service, and we accept major credit cards. A valid credit card must be kept on file for automatic billing if payment is not made at the time of service. You may request a Superbill, which we can provide for you to submit to your insurance company. However, reimbursement is not guaranteed, and we do not communicate with insurance companies on behalf of patients.

If you need to cancel or reschedule, please notify us at least 24 business hours before your appointment to avoid a $100 cancellation fee. For Monday appointments, cancellations must be made by the same hour on the preceding Friday.

No, insurance companies do not currently cover supplements and botanical medicines. If these are prescribed as part of your treatment plan, you will need to cover the cost out of pocket.

Patients of East West Dermatology can purchase supplements through our Patient Portal by signing up for a Fullscript account. As a patient, you will receive a 10% discount on all supplements purchased through this platform.

If patients need Herbal Medicine Patients wil need to provide billing, and shipping information as Chinese Herbal Medicine is distributed from an off-site pharmacy at the practitioner’s discursion based on treatment plan.

If you are a patient, you can access your medical records and communicate securely with our clinic through the Patient Portal by signing up for a Practice Better  account. This HIPAA-compliant system ensures that your personal health information remains safe and confidential.

We may recommend lab tests that are not typically covered by insurance, including:
  • Stool and urine tests
  • SIBO breath tests
  • Hormone function tests
  • Heavy metal tests
  • Food sensitivity tests (IgG, IgA, IgE)
  • Vitamin, mineral, and nutrient tests
  • Genetic testing
Traditional Chinese Medicine focuses on holistic, natural approaches to healthcare, aiming to treat the root causes of illness rather than just the symptoms. Learn more about our philosophy and approach on the About Us page.
Integrative and functional medicine emphasizes the importance of treating the whole person and addressing the underlying causes of disease. More details can be found on our home page.
Yes, all our consultations are currently conducted via telemedicine using a HIPAA-compliant video platform. This allows us to provide high-quality care from the comfort and safety of your home.

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